Communication is complicated between managers and employees. However, when you run a business, such as ours, with outsourced payroll services, it is essential. Often, the people in charge are those who do not communicate well.
Big deal? Not really. Like any skill, not being able to communicate is only a big deal if you refuse to acknowledge it and don’t make any effort to improve it. Indeed, some individuals are born with innate communication skills. But some of us have to find our way with it. Here are some communication quick tips that we can all benefit from knowing.
Be Yourself
I know this sounds extremely simple and perhaps even useless, but a huge part of communication is sticking to what you know (which is yourself). Being yourself, a good boss, and not an imitation of a perspective if you think you should be, can radiate integrity. When you seem like a salesperson, people go on the defensive. When you seem like you have an agenda, they start trying to figure you out. When you seem like yourself, they start listening to you.
Learn to Resolve Issues
When you are in an argument or heated conversation, learn to appease the other person with kind words and niceties. Being nice can often cause people to lower their guard and take it down a notch. When they do this, your ability to get “more of what you originally wanted” becomes 10 times easier. Angry people have the incentive to fight. When you compliment someone, they often feel guilty for being mad at you and overcompensate in the other direction.
Keep Emotions in Check
It’s ok to be angry. In fact, it is normal. But learn to recognize when you shouldn’t be communicating with others. Whether it be via email, phone, text, or instant messenger, it is always better to take a walk rather than send a message while angry. This alone can save your relationships. When we are angry, we are jumpy and paranoid. When we are calm, we have true perspective. You want a true perspective
The Importance of Business Etiquette
All of the things your parents and grandparents told you are true. Manners, rules, ethics, and other human traits. We learn so much in school, but some of it you must learn from your nest or perhaps along the way. Let’s explore the significance of etiquette and its impact on the business world.
Do You Stand Up When Introduced?
Yes, you must. Not only does it demonstrate your professionalism, but it also establishes your presence. Always stand up when introduced. This also gives you the chance to shake hands and engage with the other person. If you stay seated, you appear as though you don’t care, and the conversation may never be directed towards you.
Do You Practice Effective Communication?
Just remember, your delivery can destroy what you are actually trying to say. Always think about what you are going to say and how to say it. This is very important, as someone might misinterpret what comes out of your mouth. Remember to be clear, calm, and collected when communicating.
Do You Think Before You React?
This one we have all messed up! Do you ever say something that you regret later? It is important to think before you overreact or simply react. A good way to think is, would this bother my significant other or a family member? It helps to think about loved ones because they are the most honest with you. If they don’t like how you react and/or communicate, then maybe you can steer clear of those exchanges in business as well. You don’t want to rub people the wrong way. Often, it is innocent, and we don’t realize that our delivery of something is offensive to another person.
Do You Wear Your Business Etiquette?
If not, you should. It’s all about effective communication and maintaining a positive attitude. All of this creates a healthy environment in which to work and fosters confident and positive working relationships. I’m sure you want people to have respect for you, so be sure to show respect from your end and interact in proper ways. This is very important and can only help you and your business. It also helps everyone around you. If everyone feels as though they are working in a positive environment, you will certainly see increased productivity, which in turn generates more profit.
Yes, we both print and mail payroll checks for QuickBooks. Call today for a custom quote that you will love.
Resources
4 basic types of communication
Communication in the workplace
Last updated: October 2025