The Hidden Costs of Manual Rebate Processing During Holiday Promotions

Holiday promotions are designed to create a rush, and they usually succeed. But the same surge that lifts sales can quietly overwhelm rebate processing when the work depends on manual steps, inboxes, and spreadsheets. At peak volume, minor delays become backlogs, small mistakes become rework, and every unresolved claim turns into a customer experience problem. […]

How Do Mail-In Rebates Work? A Step-by-Step Guide for Consumers

There is something exciting about spotting a rebate tag on a product. That $150 coffee maker you’ve been eyeing? With a rebate, it suddenly feels like a $120 splurge. Still, people hesitate. Will I ever see that money? Why does it seem so complicated? You’re not alone. Many shoppers give up before even sending the […]

What to Look For in Rebate Management Companies

A graphic showing a streamlined process for a rebate program

A rebate is merely the amount paid as a partial refund to someone after they complete a purchase. When your company manages rebates effectively, it helps build better relationships with your clients. The primary objective is to reward customers who make multiple purchases by offering them better margins. However, rebate management is a time-consuming process […]

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