The Hidden Costs of Manual Rebate Processing During Holiday Promotions
Holiday promotions are designed to create a rush, and they usually succeed. But the same surge that lifts sales can quietly overwhelm rebate processing when the work depends on manual steps, inboxes, and spreadsheets. At peak volume, minor delays become backlogs, small mistakes become rework, and every unresolved claim turns into a customer experience problem. […]
What Is a Mail-in Rebate and How Does It Work?
Mail-in rebates are a common form of cash rebates, alongside instant, online, credit card, and cash rebates. Typically consisting of sending forms through the mail, the mail-in rebate is a tactic used by manufacturers to attract more price-sensitive shoppers to their product line while minimizing the amount of the discount that they would need to […]